3 months ago

(Translated by Google) best and very satisfied with the process of washing my shoes. looks new and clean just like the shoes you bought. Tq Dr Leatherspa Paradigm mall pj staff service is also the best.. i love 😘

(Original)
terbaik dan sgt berpuas hati dgn proses cucian kasut sy. nampak baru n bersih mcm kasut br beli. Tq Dr Leatherspa Paradigm mall pj layanan staf pun terbaik.. i love 😘

4 months ago

Send my bag here because of mold and i did not regret. Collect my bag like it’s a brand new. Will definately come here again because still got my credit with dr leather and happy with their service. Lady staff at the counter also very helpful with very clear explanation!

2nd visit to this place to send another bag. As i said, i did not regret and i am lucky to have found this place. Hope this business will keep on thriving and successful!

5 months ago

Very satisfied with the results. It looks brand new again. thanks nisa for your efforts and patience. Will definitely come back again for all my bags.. you won be disappointed. Trust them on the good works.

7 months ago

Good restoration work, recommended

8 months ago

Thanks for the wonderful job restoration on both my leather bags. Promo RM99 really worth it for each bag. Awesome job done. I want to extend my gratitude, especially to Nisa, for being kind and patient.

11 months ago

If you’re looking for a place to treat your luxury goods, look no further. They are the expert. My Tumi leather backpack got spilled with milk, had horrible odor and i had low hope of it being to what it used to be. But after being treated by Dr Leather Spa, goodness it’s like brand new, all shiny and no more bad smell. I also sent my Burberry nylon handbag as it has signs of stain, again it looks brand new after treatment. This place is highly recommended for all!

12 months ago

Love their service. Paid for the express cleaning, their get it done in a week. My checkin luggage M size, looks great with no old flight stickers as requested and dust free. I opened the luggage and it smelled heavenly, the old musky stench had gone and the yellow stain on the fabric has reduced. I recommend this shop for luggage cleaning.

12 months ago

Thank you Dr leather spa..good service my shoes so clean.. recommended

1 year ago

Great service and nice job done.

1 year ago

I have sent bags for cleaning & recolouring twice & both times, I was very pleased with the results. I can see from the results that they have done the cleaning etc to the best of their ability (though some old bags cannot look completely new again). The staff that attended to me (Nesya & another lady) were knowledgeable & provided clear explanation and good service. Highly recommend this bag spa place.

1 year ago

I sent in my mom’s Burberry handbag for cleaning and it came back looking beautiful and almost brand new. I’m so happy that we decided to try Dr LeatherSpa. Will let them clean our other bags in future.

I would also like to mention that their staff - Nesya - was very friendly and helpful! She convinced me to take a chance on their cleaning services and I’m so glad I did. Thanks, Nesya!

1 year ago

I sent my Febdi bag for repair as the screw of 1 of the chain came out and was lost. They couldn’t replace the missing screw hence they replaced the ring instead. It is not exactly the same as the original but it is now cleaned up amd looks new. Now i can use my Fendi bag again 😍. Thanks Dr LeatherSpa!!

1 year ago

Great Service! Very Professional & Knowledgeable!

Had my most loved leather jacket of almost 10years; torn at the collar, molds, spots everywhere, dull leather, etc done at Dr Leather Spa @ Paradigm Mall.

Been putting off doing repairs as was not confident with the earlier

But, Dr Leather Spa @ Paradigm Mall had me “hooked”. The lady who served me (so sorry I missed out getting your name) is extremely knowledgeable & patient. Answering my questions precisely, wrote my requests & even drew on the form the spots where repairs are needed.

Less than 15mins after I left the shop, received via Whatsapp to confirm my payment & the repairs required. Good customer service!

2weeks before agreed ready date, I was informed its ready for collection and how much balance I have and the expiry. Isnt it reassuring to get such great after-sales service?

The best part?
Got my 10yr old leather jacket back looking like brand new !! Wow, Wow, Wow!!

Dr Leather Spa @ Paradigm Mall … go there if its convenient. You wont regret it, every cent well spent ! 😊

1 year ago

I like it when I was properly briefed on the expectation before I decided to take the offer.

1 year ago

Satisfied with the result., tq

2 years ago

Not happy there are still pen markings on my leather bag. paid RM 900+ for unsatisfactory result.

Edit: The staff called me back to repolish my handbag. They made sure I was fully satisfied with the condition of my handbag. Good customer service. Glad that I lodged a complain and they addressed it well.

2 years ago

My bag looks like new again. The same goes to my wife’s bag. Amazing service, and kakak behind the counter was really helpful. Thank you very much for the amazing service. We will definitely come again!

2 years ago

Very good experience..2nd visit on the store...Great services

2 years ago

Nisa , it was such a pleasure dealing with you. I am sure Dr Spa Leather is proud of you 🌹keep up with the good work. Hope to see you again , soon 🥰

2 years ago

Very informative and good service!

2 years ago

Satisfying results. Now i can use my MK red handbag again!

2 years ago

Good service and worth the money. .

2 years ago

I sent my bag for piping, bio-cleaning and coating. I’m very happy with the services rendered by the team. Now, my bag looks brand new. Also, the staff attended was very kind and helpful in explaining on services that might be required for my bag. Good job and thank you!

2 years ago

WOW...thought I was just going to get my bag cleaned but they suggested an option to get it dyed again...it was about 8 years old and very used. My Kate Spade Turqoise bag came back better than ever! There is no need to buy a new bag after all!!

2 years ago

Great customer service, the cleaning was done within period estimated and continuous reminder was sent to collect my bags. Overall, satisfactory services from Dr Leather Spa!

2 years ago

I am very satisfied with Dr Leatherspa Service, friendly staff , cek by detail , result my bag looks like new … thank you

2 years ago

Friendly & helpful staff Nessa in Paradigm mall. I'm regular customer, Worth it send my handbag there for bio cleaning. When DrLaetherSpa having Special Promotion.

2 years ago

Excellent work. My bags look as good as new. Just wish that the work duration can be shorter. Nevertheless, the attending staff was polite, friendly and knowledgeable. I'm a satisfied customer.

2 years ago

In-depth explanation of services required and completed during both handover and return process. Sent a full leather and another nylon bag, both returned in immaculate condition. Thank you

2 years ago

(Translated by Google) Experienced it myself. Good workmanship

(Original)
亲身体验过。手工好